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Training

We love it! Bet that surprises you! Many people equate H&S training to having a tooth pulled due to previous poor experience.

Our courses however are guaranteed to engage from the very start and are always developed for your organisation to focus on the things that matter to you.  A flick though our training feedback forms provides numerous comments such as “brilliant” “really good fun – with a serious message” “direct and thought provoking” and “can’t wait for the next session”.

The courses can be delivered for any level of staff within your organisation and will deliver results, not just a tick in the training box.

Hopefully if goes without saying, if the course you require is not here, or you don’t know exactly what you do require – you should call us to discuss.

General health and safety training

As provision is a legal requirement for all staff – you are bound to need this one sometime…

Objectives

These course are always tailored to your organisational needs and focus on the risks that affect you! No more talking about scaffolds and PPE when your staff sit in an office all day or ignoring the risks presented by the public if you work in retail or hospitality.

Our trainers can work effectively with staff from your boardroom to the front line, each has accountabilities and responsibilities which are explained simply, without resorting to scare tactics! Following any such session, staff will understand their own responsibilities and understand how they contribute to a safer environment for everybody.

Typical contents include: the logic and structure of H&S management systems, details of your own policies and procedures, demonstrating formulation from legal requirements and how they are essential within any successful organisation.

Length

Variable.

Suitable for

Everyone! Tailored to each organisation to be suitable for those with board responsibility for organising and reviewing safety, for supervisors and middle managers to enable them to effectively discharge their responsibilities or for front line staff responsible for day-to-day safety excellence.

Bonus bits

Flexibility of content and delivery makes this an ideal training workshop to be used throughout an organisation to provide consistency of understanding.

Fire warden / fire awareness training

Tailored to your organisation’s fire procedures (naturally we can help you develop these if none exist!) these courses can either focus on specifics for your fire wardens or take a more general approach for use on the rest of your staff.

If you bear in mind that all staff must, by law receive fire training, and it must be refreshed – you might as well use us and make it great!

Objectives

As always, tailored around your procedures (we can help you write them if they don’t exist yet!); this course meets the requirement to provide basic fire instruction for everyone in the organisation and can be enhanced to provide further training for any staff appointed as fire wardens or undertaking testing or checking of any element of your fire safety arrangements.

Typical contents include: an overview and explanation of the benefits of fire safety legislation, common causes of fire (relative to your industry), common methods of prevention, existing building fire-safety features, value of drills, human behaviour (always the part that surprises), fire alarm and extinguisher basics and safe evacuation of all persons.

Length

Variable; 2 hours — 1 day.

Suitable for

Everyone (often as part of induction). The one day version is likely to suitable for those appointed as fire wardens.

Bonus bits

Desktop review of existing fire procedures (pre-course).

Attendance by consultant at first evacuation drill following training to review and provide written report.

Fire risk assessment training

Objectives

To give individuals the confidence to undertake fire risk assessments for simple premises, and the competence to recognise when additional help is required.

Provides essential training for Responsible Persons to outline and clarify their personal responsibilities under the Regulatory Reform (Fire Safety) Order.

Length

Variable, typically 2 days.

Suitable for

Employees designated as Responsible Persons under the Reform Order, Health and Safety Managers, Facilities Managers, Office Managers, anyone required to undertake or review fire risk assessments.

Bonus bits

Candidates can submit their first fire risk assessment to the team for feedback and further coaching.

Specific issues with your fire risk assessment template can be discussed with the trainer.

Free format for fire risk assessment provided if required.

Risk assessment training

Whatever type of assessments your people need to create or understand, we can help! We pride ourselves on our ability to get complex ideas across in a simple way.

Objectives

Whether your staff need to undertake basic or more complex risk assessments we can help and at the same time demystify what is often presented as a “black art”!

Typical workshop contents include: demonstrating the business case for risk assessment and debunking the myths! We clarify the legal requirements for each relevant type of assessment and ensure delegates understand the concepts of hazard and risk. Any session we provide is highly interactive and practical and will include documenting risk assessments in your format and, if required, at your workplace. For those just starting out in risk assessment, we can devise and use a pre-agreed format to suit you. Key to success in risk assessment is understanding what good looks like and when to enough is enough! Delegates leave our sessions competent and confident.

Length

Variable.

Suitable for

Anyone assigned to undertake, mange or review risk assessments.

Bonus bits

Candidates can send their completed risk assessment following the session to the team for feedback and coaching.

Retail safety training

From one independent shop through to retail chains – we’ve worked with all and helped them deliver their legal obligations to train staff.

Objectives

To give individuals within the industry an overview of relevant health and safety issues relating to their sector.

This course is tailored to your operational requirements. Ideal in larger organisations for Store Managers tasked with cascading information down to their colleagues within stores.

Enhanced competency assessments via exams, projects and pre/post course work can be arranged.

Typical contents include: concept of general duty of care, managing public safety on your premises, control of contractors, delivery of goods, risk of violence, warehouse operations (stock movement), management of staff and training requirements.

Length

Variable, typically 1 day.

Suitable for

Retail sector staff.

Bonus bits

Candidates can bring local store problems to the training session to be resolved.

Store Managers can have access to our 24/7 helpline if required.

Hospitality safety training

Attendance at this course guarantees that behind the smiles presented by your people, they can back it up with a solid understanding of how to keep themselves and any service users safe.

Objectives

To give individuals within this sector an overview of relevant health and safety issues. Whether you’re running a restaurant, amusement arcade, small B&B or large hotel, this course can increase your staff’s understanding of health and safety and therefore their confidence and competence.

Typical contents are prepared to suit your facility and regularly include: general duty of care, slips and trips, guest safety, electrical safety, security, concierge and cleaner issues, gas cylinders, COSHH, fire safety, disabled access and evacuation, accident reporting and management, safety standards for bathrooms, bedrooms, health and fitness centres, swimming pools, cellars and bar areas; and not to forget the outside; car parks, adventure playground and woodland walks or any other outdoor activity safety management.

Length

Variable, typically 1 day.

Suitable for

Hospitality sector staff.

Bonus bits

Candidates can bring local issues to the training session to be resolved.

Facility Managers can have access to our 24/7 helpline if required.

Manual handling training

Another course that applies to many people in today’s workplaces. Attendance guarantees that people know and can recognise hazardous activities – and, most importantly know how to undertake tasks safely.  Our courses are always tailored to your organisation’s manual handling needs, so no learning about lifting cardboard boxes if what you actually move is large sheets of MDF and vice versa.

Objectives

To make people understand the importance of using safe handling techniques. This course provides a practical, hands on approach.

Course content is prepared around your organisation’s tasks to ensure that you get maximum benefit, however typical contents include: lifting and carrying techniques, guidelines for lifting, costs of not lifting correctly, evaluating the risk and clarification on what the regulations actually mean and debunking the myths.

Length

1/2 day.

Suitable for

Those who need to undertake any manual handling as a part of their job.

Bonus bits

Company specific manual handling assessment documentation can be developed as part of the course. Practical session where everyone gets to have a go (and play with bubble wrap!)

Working at height

A real killer this one – any employer who does not provided it is negligent, no question.

Objectives

To give individuals, who plan or who are required to undertake work at height, confidence and competence to do so safely, in line with the regulations.

Course content is prepared around your organisation’s needs, yet regularly includes: definition of work at height, how to avoid it, the legal position (ladders are not banned!),  selecting, inspecting and erecting the right equipment, safe use / inspection and maintenance of  ladders, working at height risk assessments and the legally binding hierarchy of control measures.

Length

1/2 day.

Suitable for

Those who partake or plan work at height for example engineers, retail staff, teaching staff, cleaning operatives, maintenance personnel, caretakers, builders.

Bonus bits

Specific issues with your current working at height assessment can be discussed with the trainer.

Free format for working at height assessment provided if required

Managing Contractors safely training

Neglected in the past by many, competence in this area is known to add value to an organisation and reduce the chances of something going wrong.

Objectives

To give individuals the confidence in managing all kinds of contractors (from pest control to builders). Provides essential understanding of responsibilities of all parties in relation to health and safety.

Enhanced competency assessments via exams, projects and pre/post course work can be arranged.

Typical contents include: safe procurement, the law, managing contractors (planning, information provision, arrangements, communication, monitoring, co-operation and supervision), auditing contractors, RIDDOR, permit to work systems and CDM Regulations

Length

Variable, typically 1 day.

Suitable for

Anyone who deals with contractors including principal contractors, project managers, facilities managers, estates managers, property managers, contract administrators / supervisors and engineers.

Bonus bits

Candidates can bring contractor health and safety documentation for review and discussion with the trainer.

Health and Safety Representatives training

If you have a committee – attendance at this session is a must!

Objectives

To give members a better understanding of how to make the most of a committee.

Whether you are just setting up, or have an established committee, unionised or non-unionised —we can help improve the efficacy of your committee.

Typical contents include: health and safety management, the law, definition of true consultation, communication essentials, how to develop positive safety cultures how to develop a proactive agenda.

Length

Variable, typically 1 day.

Suitable for

Anyone who forms part of or contributes to the safety committee including safety reps, union reps, health and safety officers, committee members and anyone who wants to improve safety within the workplace.

Bonus bits

Trainer can attend your next committee meeting and provide feedback and support.

Health and safety for Directors and Managers

Aimed at those who have responsibility for implementing and enforcing health and safety across the organisation. Typical contents includes outline of legislation, including Corporate Manslaughter and the sentencing guidelines, concept of duty of care, devising and implementing safety management systems, what specific safety responsibilities to assign and how to assign them, consequences of failure to act, what happens if things go wrong, but more importantly the benefits of getting things right!

COSHH training

Our courses are devised according to your specific needs – i.e. training is based on the processes in use or planned and tailored to fit the existing level of understanding.

Aimed at those who have responsibility for managing either the assessments themselves of the resultant control measures, this course debunks some of the myths surrounding the subject and provides clarity for those who need it.

Training – accident investigation

Typical contents include agreeing a definition of an accident, an incident and a near miss (not always as straightforward as it sounds!), reasons for reporting, causes, conducting an investigation and legal requirements under Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). One day we hope not to have to include the final part, “what to do if someone dies at work”, but until everybody takes the topic of H&S seriously, it’s covered as well.

Building Concierges safety training

Devised to ensure all staff who represent you on site are up to speed with the things that matter and are confident (and competent) to manage situations as they arise.

Objectives

To give individuals within the industry an overview of relevant health and safety issues relating to their sector.

This course is tailored to your operational requirements. Ideal for anyone assigned responsibilities for looking after property.

Enhanced competency assessments via exams, projects and pre/post course work can be arranged.

Typical contents include: control of contractors, risk assessment, lone working, work at height CDM Regulations, fire, (including debate on Total Evacuation and Stay Put Policies), legionella and asbestos issues, inspections and audits, resident safety, DDA overview, management of staff and training requirements.

Length

Variable, typically 1 day.

Suitable for

Any staff member involved in the management of properties, or at the sharp end on site.

Bonus bits

Candidates can bring local property issues to the training session to be resolved.

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